Services we provide

Technical Consultants

Steelpillow provide high-level technical consultancy to business and delivery projects, primarily in the IT/ICT sector. We specialise in the interdisciplinary space across business activity, technology systems and project delivery, where systems expertise is vital but a pragmatic appreciation of your business processes is even more so.

We also offer a range of traditional skills-based services, such as technical authoring and aspects of system engineering and design.

Regretfully, our services are no longer available on a full-time basis.

Consultancy services

Business integration

Don't waste millions of pounds on systems that turn out to be useless. Steelpillow can help integrate system delivery into the way you do business and ensure an open path to success.

Sofware licensing profoundly affects your business, through your ability to respond dynamically to changing needs. Steelpillow can help you understand licensing models and how to leverage them to your advantage as an IT consumer.

Project troubleshooting is anothey way we can help get business systems delivery back on track, even if your call to us comes a little late in the day.

Systems engineering

High-end systems engineering binds technical deliveries to your business needs. At the business level, "soft" systems engineering is very much a holistic or "non-specialist's" speciality. Our extensive technical and business experience enable us to support such interdisciplinary working, especially at the people interfaces such as business, user, support and security regimes. Typical activities we offer include:

  • Business process and stakeholder analysis
  • User studies
  • High-level architecture
  • Information Assurance and design for Security
  • Design for supportability and end-of-life


Steelpillow provide high-level design services for:

  • User interfaces
  • Clear and effective diagrams, communicating complex ideas in an intuitive way
  • Logos and house styles

Technical writing

A good technical author must not only be a competent wordsmith but must have excellent communication and management skills and an open, positive approach to your needs.

Steelpillow will work within your timescale and budget to deliver cost-effective solutions. We offer:

  • Documentation requirements
  • Clear and effective content
  • Quality presentation
  • Outstanding added value

Steelpillow have extensive experience of delivering:

  • Web, wiki and print solutions
  • IT and ICT documentation of all kinds, including security
  • Equipment manuals and parts catalogues


STEEL home page

If you have no knowledge of IT systems but still need to keep on top of systems delivery in your buisiness, System and Technology Effectiveness Evaluation Levels (STEEL) offers an approach to independent evaluation of a system's effectiveness in a way that business people and managers can apply.

Introduction to GSM

A revised and improved Second Edition is now available, in both print and ebook formats. Please download our flyer (pdf) with further details, or go straight to the purchase page.



tel: +44 (0) 1684 594728
mobile: +44 (0) 7884 271051


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